RETURN & REFUND PROCESS
01
REPORT A PROBLEM
Contact us within 30 days of delivery for damaged, defective, misprinted, or incorrect items. Include your order number and clear photos of the issue so we can review it and arrange an appropriate resolution.
02
ELIGIBLE ITEMS
Items must be unused and unworn when a return is approved. Because many products are made to order, returns or exchanges are not generally available for buyer’s remorse, incorrect size, or incorrect color selected by the customer.
03
REVIEW & RESOLUTION
After reviewing your claim, we may provide a replacement or refund for an approved damaged, defective, misprinted, or incorrect item. Items lost in transit must be reported within 30 days of the estimated delivery date. Contact customersupport@dat-shirtguy.com for help.
REFUND ELIGIBILITY
Refunds or replacements are considered for fulfillment problems reported within the applicable 30-day claim period. Shipping charges may not be refundable. Do not return orders to the shipping address shown on the package label. Contact customersupport@dat-shirtguy.com first so we can provide the correct instructions. Do not mail items back without return instructions from us.